More knowledge = better guest service

Everything is at your finger tips! Drilldown into any department and learn about what is happening instantly (department names are assignable). Scroll through previous month’s notes to observe recurring patterns. Cross reference issues between departments. These tasks are virtually impossible today without having a planning committee meeting to address the issues.

Each department gets their say

Give your line staff, who interact with the guests, the ability to voice their successes or opportunities for improvement. Individualized departmental bulletin sections form a running ticker of comments from your line staff. The "All Departments" listing at the top of the section provides an instant, chronological summary.

Service Alerts solves guest issues

Use the toggled area to identify specific service issues that need to be addressed, then use the comments system to coordinate the appropriate response across multiple departments.

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